You can update your information through your account. Just click on “update” under your payment method.
How much is shipping?
Shipping rates for items from the shop will vary by service type, weight/size of order, and dollar amount of order. Refer to the Checkout page for accurate shipping and handling amounts. Please go to our shipping policy page for more information on our policies.
All subscriptions ship for free domestically and have a $3 handling fee internationally.
How will my order be shipped?
Though we use a variety of shipping methods, our two primary methods of shipping are United States Postal Service and UPS. The shipping method used for each order will be determined by several factors including the weight/size of your package, the type of package, and the shipping destination. Please go to our shipping policy page for more complete details.
What is the return policy?
Please review all items carefully before a purchase is made as all sales are final, including orders not yet shipped. All items in your cart are listed for review before purchase. In addition, completed orders are listed on your account under my orders. Please review those items, as these terms apply to duplicate items as well.
When will my order ship?
For questions regarding delivery times to your location please refer to our shipping policy page shipping policy page.
I have a subscription. Do I need to manually place my order each month?
No- we'll take care of that for you! Purchase all the extra goodies that you desire, but please do not purchase the monthly kit unless you want duplicates. Upon checkout, your account will be charged for the first month of your subscription. Each month thereafter,
your subscription will be billed on the 20th of the month. Each month, a new
clutch and various flair designs will be revealed on the 16th. You have until the 19th at 11:59PM
EST to add flair to your box at no additional shipping charge. Cancellation during our
administrative/shipping blackout period between the 11th of the month and the 20th
of the following month, or before consecutive completion of your agreement will
result in a $15 cancellation fee.
When will I be billed for my subscription each month?
For new subscriptions, your credit or debit card will be billed immediately, and you will receive the current clutch. All future charges will occur on the 20th of each month.
How do Studio DIY gift cards work?
Gift cards may be purchased and gifted for use toward shop products and subscriptions. Gift cards may be used to pay for your first month's subscription, however, you will be required to enter a valid debit/credit card for future, recurring monthly subscription charges. Gift cards are non-refundable.