Frequently Asked Questions

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  1. How much is shipping?

    Shipping rates for items from the shop will vary by service type, weight/size of order, and dollar amount of order. Refer to the Checkout page for accurate shipping and handling amounts. Please go to our shipping policy page for more information on our policies.

    All subscriptions ship for free domestically and have a $3 handling fee internationally. 

  2. What is the return policy?

    Please review all items carefully before a purchase is made as all sales are final, including orders not yet shipped. All items in your cart are listed for review before purchase. In addition, completed orders are listed on your account under my orders. Please review those items, as these terms apply to duplicate items as well.

  3. How can I determine the best dress size for me?

  4. Can I put my dress in the washing machine?

    Be sure machine wash on a delicate cycle & tumble dry your dress on low heat to keep it looking good as new!

  5. What's the best way to remove the sticky accessories without ruining my dress?

    We know you'll want to keep rockin' your dress again and again, so here's how to make sure your accessories come off perfectly! 

    1. Stick the felt piece on an old t-shirt or other scrap fabric to dull down the stickiness before adhering to the dress.

    2. To remove, carefully peel off the felt piece. If there is any leftover sticky residue, use a piece of masking tape to remove it.

  6. How do the dresses fit?

    All dresses are made out of high quality ponté fabric, which is stretchy in nature. These dresses typically hit above the knee, are not fitted and have a zipper closure.

  7. When will my order ship?

    For questions regarding delivery times to your location please refer to our shipping policy page shipping policy page.

  8. What does month-to-month commitment mean?

    Month-to-month commitment means that you are signing up for a recurring monthly subscription. This is a good option for people who might want to try out the product before agreeing to a longer commitment.